A GROUND-breaking new app has been introduced on Scotland’s railways to help deaf passengers communicate with train staff.

ScotRail has teamed up with InterpreterNow to develop the service, which will give immediate access to online interpreting for deaf British Sign Language users.

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The customer will sign to an interpreter via video call through the app, who will then relay their query on to the train staff member and sign back their answer for the passenger.

Andrew Marshall-Roberts, ScotRail access and inclusion manager, said: “Customers using British Sign Language as their main form of communication can now have the confidence to travel by rail, knowing our people can help with any query they have in a simple, straightforward way.”