Student Lauren Steven, 18, saw her first foreign trip without her parents rapidly descend into a nightmare just days after flying out to the Spanish island of Mallorca for a week with pal Laura Kemp, 21, of Faifley, and another girl.

As part of their hotly anticipated trip abroad, the girls had arranged to stay in popular holiday resort of Magaluf, but say they were left stunned by the actions of the hotel’s security staff.

However, they say things got worse after their frustrations led to them being told that hotel workers had been forced to take a more hard-line approach towards holiday-makers following a number of sex attacks in recent years.

Last week a frustrated Lauren fumed: “The first night we got back to the hotel and security were outside.

“We got asked to provide our security cards and give our room number. The second night was the same and on the third night it was a different guy.

“As we were standing there he let two Spanish girls through as we were interrogated.

“The next day I went to the rep to ask why we were getting interrogated and he said it was because there had been around 30 rapes in the hotel over the last couple of years so security had to step up. That was never mentioned to us before.

“As soon as he said that I didn’t know what to say.

“How do you respond to that when you’re abroad for the first time without your mum and dad and somebody tells you the place you’re staying in has had rapes?

“We thought our safety was at risk. It’s a horrible, horrible hotel and I’ve had an absolutely terrible time.” Lauren says they were left further anxious by the number of people trying to scam unsuspecting holiday makers coupled with the fact so many PR people were allowed to come into the Sol Trinidad hotel in which they were staying in order to knock on the door of her hotel room looking to sell things.

She added: “You had ticket salesmen coming into the hotel and they’re coming to your room and chapping your room door. It makes you think that even though they’re selling tickets, they could’ve done anything.

“We’re young girls, they could have walked in shoved you out the way or shoved you in your room and anything could have happened — I felt unsafe.” On Friday a spokesman for Skytours — which was responsible for putting the girls up in the Sol Trinidad hotel — said the accommodation remained popular with tourists.

He said: “Skytours is sorry to hear that Miss Steven is unhappy with her recent holiday to Mallorca.

“The health and safety of our customers is of paramount importance to us. As with the majority of hotels in the centre of Magaluf, the Sol Trinidad operates a strict security policy to ensure that only guests staying at the property have access to the hotel and bedrooms.

“Our after travel customer support team will be in touch with Miss Steven shortly to discuss her concerns regarding her holiday.

“Skytours would like to reassure customers that this hotel remains a popular choice for customers.”