Winter heating payment scam warning issued in Scotland

People are being warned to stay aware of winter heating payment scams
People are being warned to stay aware of winter heating payment scams
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A fresh warning has been issued about heating payment scams targeting vulnerable people.

People are being urged to remain vigilant as fraudsters attempt to exploit winter heating benefits by posing as Social Security Scotland or other government departments in scam text messages.

The warning comes as Social Security Scotland prepares to issue automatic winter payments to support people during the colder months.

Scammers are sending messages claiming recipients are missing out on financial support and directing them to click links to update personal information or apply for benefits.


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Shirley-Anne Somerville, Cabinet Secretary for Social Justice, said: “As we approach the winter months, Social Security Scotland will be giving valuable payments to thousands of people automatically to help them stay warm during colder weather.

“It is important that people remain alert to scam text messages and emails.

“Social Security Scotland will never ask people for personal or financial details by text or email.”

The public is advised to use only official channels to access information, such as the organisation’s website, social media accounts or helpline.

People are urged to be wary of messages requesting money or personal details, especially those that include urgent language or threats.

Officials advise people not to click on suspicious links or download attachments, and to verify contact details through official websites.


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Ms Somerville said: “If anyone is unsure if they are eligible or are worried they will not receive a payment they are eligible for, please get in touch with Social Security Scotland directly.”

If someone believes they have been targeted or fallen victim to a scam, they should contact their bank immediately and report the incident to Police Scotland by calling 101.

Winter heating payments, including the Child Winter Heating Payment and Pension Age Winter Heating Payment, are made automatically to most eligible individuals without the need for an application.

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