AN AREA within Clydebank's flagship care home has been experiencing a "fly infestation" for weeks - which has left staff "disgusted" and some residents upset.
Queens Quay House, which is operated by West Dunbartonshire Council, was subject to an unannounced visit by the Care Inspectorate in December, as previously reported by the Post.
The fly infestation was noted in the watchdog's report regarding the facility, mentioning how the bugs were "causing some upset and discomfort to people" but assurances were made by the council that the source of the issue had been "located and repaired".
Inspectors asked that a risk assessment be devised and followed until all flies were no longer evident and were assured this would be completed "imminently".
However, a source has shared recent pictures with the Post showing the bugs in food and drinks at the home, which first opened in 2020, as well as an infestation in one of the rooms.
They said: "It’s disgusting. They are in the halls, cupboards, kitchens, on dinners and in cups of tea, and it’s being swept under the carpet.
"It’s a health and safety issue as staff are trying to give medication and having to swat flies away.
"It’s causing residents to become distressed. They’re having to swat them away.
"It needs to be investigated."
READ MORE: Glasgow amateur wrestler set to honour late mentor on national stage
However, a separate source, who has a relative in the flat, told the Post that the flies are worse at night which is causing the residents to become "distressed".
They said: "Both the council and the care home have not been great in terms of communication which has added to the stress.
"The residents in the affected flat are suffering both mentally and physically from the issue.
"I am concerned about the long-term impact it could have on the residents given their vulnerable status.
"My relative is starting to look almost dishevelled and it feels like they are being abandoned.
"The conditions must also be difficult for the staff to work in, so everyone involved is suffering.
"The whole thing is really quite disgusting."
A spokesperson for West Dunbartonshire Health and Social Care Partnership said: “Filter flies were identified within an unoccupied flat in Queens Quay Care Home and both the council’s environmental service and pest control services were engaged to treat the area.
"Residents have been moved in the daytime to other areas within the home and families have been updated.
"The health and social care partnership will continue to follow specialist advice, monitor, treat and clean the area to ensure the issue is fully resolved.”
Share