The NHS has attempted to clarify the future of a Knightswood pharmacy after users complained about it cutting its opening hours and closing its doors to the public.

The Well Pharmacy on Alderman Road recently came under fire from locals for telling customers it was reducing its closing time from 11 pm to 8 pm due to “staff shortages".

It then courted further fury by saying it had to “remain closed until further notice” because it didn’t have a pharmacist – declaring this by a sign posted to the front door.

Now, NHS Greater Glasgow and Clyde have said the chemist – which is run by an independent contractor – should be fully back up and running again in a few weeks.

A spokesperson said: “Well Pharmacy Knightswood recently notified us that it reduced its operating hours from 9 am to 11 pm to 9 am to 8 pm, continuing to be open longer than the NHS Greater Glasgow and Clyde pharmacy model which states that local pharmacies be open 9 am-5.30 pm during the week.

“They also notified that they would be operating with temporary opening hours from Monday, January 29, 2024, for three weeks for staff training purposes.

“Well advised that normal opening hours of 9 am to 11 pm will resume on Tuesday, February 20, 2024.”

Following a post on social media about the closure, locals weren't shy to voice their anger.

One wrote: "Dropped off a prescription for antibiotics for bacterial pneumonia, told to come back in two hours, did so, closed."

A Well Pharmacy spokesperson said: "We apologise for the current issues our customers are facing due to unplanned staff absences and shortages, the pharmacy is being closely supported by our Area Manager and we are actively recruiting to support the pharmacy team. 

"We would like to invite patients to sign up for our text message alerts so we can let them know when their prescriptions are ready to collect to save them time.”