A Clydebank care home has had its rating upgraded by the care watchdog following a recent inspection.

Hillview Care Home in Dalmuir was subject to an unannounced visit from the Care Inspectorate on November 22 and 23.

In a report published on January 9, inspectors noted that this was a focused inspection and followed on from an earlier visit in August where concerns were raised over the service’s electronic care system.

The report states: “At our last inspection, we were concerned the service's electronic system was not able to do what it was intended to do.

“This included ensuring people got the right support and the right time. We were concerned that the system was unreliable and did not always immediately record what staff had done to support people.

“Our concerns resulted in the service's evaluation for leadership being changed from good to adequate.”

The Care Inspectorate's rating system ranges from one (satisfactory) to six (excellent).

In the updated report, the care watchdog highlights that the home’s provider, Advinia Health Care, had since invested resources to make the electronic system “fit for purpose” and as such its leadership rating had improved.

The report adds: “We made a requirement on the care system and are pleased to report that requirement has been fully met.

“As a result, we have revised our evaluation from adequate to good. The provider had invested time and resources since our last inspection.

“They evaluated the electronic care system to identify and remedy any identified weaknesses. Additional equipment included had held devices and wi-fi boosters had been purchased.

“Staff were able to access refresher training. They told us that the system had improved and they were confident in using it.

“We saw that the system was user-friendly and provided details on care and support provided. Where people declined or refused, or support was delayed the system provided details.”

The latest report notes that there have been no complaints upheld since the last inspection.