TWO kind-hearted Bankies are part of a group of council workers who have been volunteering to help in a range of critical roles to support vulnerable residents during the Covid-19 pandemic.

The West Dunbartonshire Council staff have been redeployed from a range of non-essential roles to provide extra resource in areas with the most demand.

Peter Anderson, 63, is a clerk of works in Clydebank, but is volunteering from home and telephoning the most vulnerable residents who are on the government’s shielding list.

He said: “I am given a list of people and call them one by one, to check in with them, offer help if they need it, check they are doing okay, have enough food and supplies, are getting the appropriate support or if they have specific needs or requests I can refer to the appropriate service.

“Every little bit does help. I hope by receiving a call, the person on the end of the phone feels reassured that they can access support if they need it, and that is incredibly important when things are so uncertain for everyone.”

Donna Kirkwood, who usually works in the housing development team, has volunteered with the crisis support team.

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She has supported more than 30 vulnerable residents, including those who are shielding, pregnant, over 70 or have an existing health condition.

Donna said: “The majority require ongoing support with a range of tasks on a weekly basis. This includes assisting with shopping, collecting prescriptions, befriending, taking bins out and dog walking.

“I think that the befriending element is particularly important during a time like this as being able to speak to someone helps to reassure people, benefits their mental health and prevents social isolation.

“The appreciation they have for the support I provide is very rewarding and I am just happy to be able to help vulnerable people during this uncertain time.”

Councillor Ian Dickson, convener of corporate services, said: “I am delighted to see so many of our employees volunteering their time and I want to thank each and every one of them for their commitment and dedication.

“These volunteers, alongside the employees who are continuing in their own roles, are making a difference to residents’ everyday lives, and playing a vital part in ensuring our essential services can continue to be delivered.

“This hard work is extremely valued and if any other employee feels they could offer assistance in a voluntary role, I encourage them to get in touch.”