A CLYDEBANK drug recovery project has received a glowing report from the Care Inspectorate.

Alternatives was assessed in various areas as being either “excellent” or “very good” by inspectors who visited the service provider in July last year.

During the unannounced visit, inspectors spoke with service users and staff, and graded the project on various areas. The Care Inspectorate use a scale to award each element a score from a one, for unsatisfactory, to six, which is excellent.

They awarded Alternatives top marks for treating people with compassion, dignity and respect; supporting people’s wellbeing; helping people get the most out of life; and also how they helped encourage people’s health benefits from their care and support.

Alternatives were given a five – very good – for how well their care and support was planned, and also for how their assessment and care planning reflects people’s needs and wishes.

Inspectors found that “people experienced excellent, compassionate, and high quality support from the service”.

Donnie McGilveray, manager at Alternatives, was delighted with the report, saying that it reflected well the aims of the service.

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Donnie told the Post: “We are delighted with the findings of the Care Inspectorate, and very much hope to keep these standards up as our service users are a very vulnerable client group.

“Our staff do a fantastic job and I would like to thank them for that.

“They ensure the delivery of two of our core values of keeping people safe and ensuring they are valued as individuals.

“Feedback we have had from service users is that they see it as a valuable service.”

The report added: “The staff believed in the value of each person, and showed this in the way they spoke with, and about people in the programmes of support.

“People using the service and staff highlighted the strength of relationships with each other as key to helping rebuild trust and social and community connections.”

Based in Alexander Street, Alternatives was set up back in January 1995. It also has premises in Dumbarton, Quay Street.