Clydebank’s One Stop Shop for council services is set to be relocated for the third time in five years.
Council bosses plan to save £150,000 by 2021/22 by merging so-called “citizen services” with those in libraries. They said it would allow them to expand face-to-face work from three locations to nine. Six jobs would be lost in the process.
Tomorrow’s corporate services committee will consider the proposals to move Clydebank’s service from May 1, 2020, from the ground floor of the Co-op building 300m to Clydebank Library.
Two years ago there was great fanfare about moving the into the Sylvania Way South office space. And in 2014, the shop opened in the former council offices off Kilbowie Road.
A council report states the merger last year of services into Alexandria library has been “very positive”. Staff reported it was a “much better environment to meet residents, and this has assisted in developing stronger relationships within the local community”.
Read more: New West Dunbartonshire Council offices open for public in Clydebank
The current three locations have 105 hours per week total available to residents. That would almost triple to 287 hours a week across nine libraries.
Six posts would be reduced in the next two years through “natural wastage”, redevelopment or voluntary “early release”.
Council bosses concluded: “The transformation of citizen and library services offers the
opportunity to improve and increase face-to-face service and locations across the authority.
Read more: New one Stop Shop opens its doors in Clydebank
“This supports delivery of developing efficient and effective frontline services creating local hubs where citizens can access information and support on council services in safe and welcoming environments across the council area.”
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