NEARLY 100 per cent of patients who have spent at least one night in the Golden Jubilee National Hospital have said their stay was positive according to new figures.
The Inpatient Experience Survey by the Scottish Government has revealed that 96 per cent of inpatients had a positive overall experience and 83 per cent marked the hospital a nine or 10 out of 10.
Anne Marie Cavanagh, nurse director, said: “We are delighted with these results showing that patient experiences here at the Golden Jubilee remain extremely positive.
“Delivering quality patient care is at the heart of our core values and our hard-working staff strive to go above and beyond to ensure our high standards are met.
“At the Golden Jubilee we are never complacent and as an organisation that has a strong continuous improvement ethos, we will continually work on any area where we have not met patient expectations.”
The survey was sent in January to a random sample of people aged 16 years or older who had an overnight hospital stay between April and September 2017.
While the survey shows patient satisfaction being consistently excellent, there are areas where Patients highlighted room for improvement in home transport and the noise of other patients.
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